What to keep for a pay-period review
A practical checklist for the documents that can help explain the work, agreed terms and payment.
Guide previewRESOURCE LIBRARY
Better questions start before a problem does.
Practical, plain-English material for drivers who want a more organised view of their pay records and working evidence.
GUIDE PREVIEWS
A resource library designed for the work behind the wheel.
The public library is being assembled around practical guides for the records and questions drivers deal with most often.
How to read a pay advice with the source records nearby
A simple way to prepare your paperwork before you decide whether something needs another look.
Guide previewKeeping rate information traceable
Why current rate information and clear source references make later conversations less difficult.
Guide previewBuilding a clean job-record trail
A guide to keeping the records behind a completed run easier to find and understand.
Guide previewHow to ask for clarification professionally
A factual approach to discussing a possible discrepancy without making assumptions.
Guide previewWhen to seek qualified advice
Understanding the difference between an organised evidence file and formal legal, financial or industrial advice.
Guide previewFREQUENTLY ASKED QUESTIONS
Short answers to the important questions.
A practical guide should be as clear about its limits as it is about its process.
Does Freight Shield decide whether I have been underpaid?
No. It helps organise and compare the records you provide. A possible discrepancy may need further checking against the relevant terms and source information.
Can I use the public website to send my payslip or contract?
No. Public pages are for information. Sensitive documents should only be handled through the authenticated product experience.
Does Freight Shield provide legal advice or represent drivers?
Freight Shield itself is not a law firm — the platform's job is pay checking and evidence preparation. What Premium adds is the Phase 3 legal-review pathway: your case file is reviewed by a qualified lawyer — Freight Shield's Chief Legal Officer, the principal of his own law firm.
The difference is preparation. Finding a lawyer yourself means booking, travelling, paying by the hour while they piece the story together — often without the records they need. A Phase 3 case file arrives organised: your contract, rate card, fuel levy terms, work logs, the calculated shortfall, the formal request sent to your carrier, and the carrier's refusal or silence. The lawyer starts informed instead of billing hours to reconstruct what happened, which is why Phase 3 reviews move quickly.
Eligible Premium matters include a consultation of up to 30 minutes to talk through your options. If the matter warrants going further, court representation can then be arranged — that is a separate engagement agreed directly between you and the law firm, on terms and costs you settle with them before anything proceeds. No outcome is guaranteed, and nothing is escalated without your agreement.
START WITH YOUR RECORDS
Looking for a clearer place to start?
See how Freight Shield is designed to help drivers organise the evidence behind a pay period.
For owner-drivers