Privacy Policy
Last updated: 2026-06-25
Freight Shield (“we”, “us”) is a product of [BVSDesigns, ABN XX XXX XXX XXX]. We help Australian owner-drivers and employee drivers check their pay and keep evidence. This policy explains what personal information we collect, how we use and store it, and your rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It is written in plain English and is not legal advice.
1. What we collect
- Account: your email address (for sign-in and confirmation emails).
- Profile: name, state, vehicle type, ABN and phone — only if you provide them.
- Pay data you enter: hours, kilometres, agreed rate, gross pay and deductions.
- Documents you upload: payslips, pay advices, contracts and proof-of-delivery files you choose to store in your private vault.
- Check results: the calculated comparison and any AI-generated summary.
- Billing: handled by Stripe — we do not see or store your full card number.
2. Where your data is stored
Your account, data and uploaded documents are stored with our database and storage provider (Supabase) in a data centre located in Sydney, Australia (ap-southeast-2). Files are kept in a private storage area that only you can access; access is enforced at the database level (row-level security), so other users cannot see your records.
3. Overseas processing (important)
To “read” a payslip or contract and to write a plain-English summary of a check, we send the relevant content to our AI provider, Anthropic (Claude), in the United States. This happens only when you take an action that needs it (for example, when you click to read an uploaded payslip, or run a pay check). For the explanation step we send figures only (your name, ABN and account numbers are removed first). By using these features you consent to this overseas processing. We do not sell your personal information.
4. How we use it
We use your information to operate the service: to run pay checks, store your documents, produce summaries, manage your subscription, and contact you about your account. We do not use your documents to train AI models.
5. Retention and deletion
You can delete documents from your vault at any time. If you close your account, your profile, pay data, documents and check history are deleted. Some records may be retained where required by law or for a reasonable period in backups before being overwritten.
6. Security
Data is encrypted in transit. Access is restricted by per-user database policies and a private document store. No system is perfectly secure, but we take reasonable steps to protect your information.
7. Your rights
You can ask to access or correct your personal information, and you can make a privacy complaint. Contact us at [privacy@bvsdesigns.com.au]. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
8. Changes
We may update this policy. We will post the new version here and update the date above.
Freight Shield provides information and document tools — it is not a law firm and does not provide legal advice. See our Terms of Service.